Privacy Policy
MCU Holdings (“we") is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of individuals in connection with our debt collection services.
Information We Collect
We may collect the following types of personal information from individuals:
- Contact Information: Name, address, email address, telephone number, and other contact details.
- Financial Information: Payment history, credit card information, bank account details, and other financial information relevant to debt collection.
- Debt Information: Information related to outstanding debts, including account numbers, balances, payment history, and creditor details.
- Identification Information: Government-issued identification numbers, such as Social Security numbers or driver's license numbers.
- Communications: Records of communications with individuals, including phone calls, emails, and written correspondence.
How We Use Personal Information
We may use personal information for the following purposes:
- Debt Collection: To facilitate the collection of outstanding debts owed to our clients.
- Communication: To communicate with individuals regarding their debts, including sending notices, reminders, and payment requests.
- Verification and Authentication: To verify the identity of individuals and prevent fraud.
- Legal Compliance: To comply with legal obligations, including responding to legal requests and regulatory requirements.
- Business Operations: To manage our business operations, including accounting, auditing, and reporting.
Information Usage and Disclosure
We may use personal information with the following parties:
- Clients: We may use personal information with our clients for the purpose of debt collection.
- Service Providers: We may disclose personal information to third-party service providers who assist us in conducting our business operations.
- Legal Compliance: We may disclose personal information in response to legal requests, court orders, or government investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and security of personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of personal information.
- By providing your email address or phone number on our website, you are opting-in to agree to receive communications account and offer information via text messages.
- Message and data rates may apply for messages sent to you or that you receive from MCU Holdings.
- Message frequency may vary based on account activity.
- Click here to opt-out at any time to stop text communications.
- To opt out of receiving text communications, complete the form.
- If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
- Wireless carriers and our service providers are not liable for undelivered or delayed messages.
Your Rights
Individuals have certain rights regarding their personal information, including the right to access, correct, or delete their information. To exercise these rights or for any questions regarding this Privacy Policy, individuals may contact us using the information provided below.
Changes to This Policy
We reserve the right to update or revise this Privacy Policy at any time. We will notify individuals of any material changes by posting the updated Privacy Policy on our website or by other appropriate means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at customerservice@mcuholdings.com.
*Last Updated: 4/18/2024